Business Policies

Return Policy

We value the quality and uniqueness of our handmade pottery. As all items are carefully photographed to capture their true colors and details, we do not accept returns. However, if your item arrives damaged, we’re here to help.

Please contact us within 5 business days of receiving your order, along with clear photographs of the damaged item and packaging, so we can assist with a replacement or filing a shipping claim.

Shipping Policy

Our pottery is shipped with care to ensure it arrives safely at your door. Please note:

• Orders are processed and shipped within 5 business days.

• Shipping times may vary based on your location and chosen shipping method.

• If your item arrives damaged, please reach out to us within 5 business days with photographs of the damaged item and packaging. This allows us to assist with a replacement or filing a shipping claim.

Thank you for supporting our small business!